Anti-Spam Policy
Last updated: May 19, 2025
Policy Statement
PRIXGIG LLC & PRIXGIG PTY LTD is committed to preventing spam and maintaining the integrity of our services. This anti-spam policy outlines our stance against unsolicited communications and our procedures for handling spam-related issues.
Definition of Spam
For the purposes of this policy, "spam" includes but is not limited to:
- Unsolicited bulk email messages
- Messages sent to recipients who have not opted in to receive communications
- Messages that continue to be sent after recipients have opted out
- Messages with misleading or false sender information
- Messages containing malicious content or links
- Any communication that violates applicable anti-spam laws
Prohibited Activities
Our Products must not be used for:
- Sending unsolicited messages or unauthorized message activity
- Creating, distributing, or facilitating spam
- Operating mail servers that relay spam
- Hosting or linking to spam-advertised sites
- Running software that generates spam or facilitates spam distribution
- Sending messages that encourage replies to a third-party email address
Email Marketing Compliance
When using our services for legitimate email marketing, you must:
- Obtain explicit consent from recipients before sending marketing emails
- Provide clear identification of the sender in all messages
- Include a valid physical address in all commercial emails
- Provide an easy and immediate way for recipients to unsubscribe
- Honor all unsubscribe requests within 10 business days
- Maintain accurate records of consent and opt-outs
Reporting Spam
If you receive spam that appears to originate from our systems or domains, please report it immediately to our support team:
Email: support@prixgig.com
Please include the full email headers and any relevant information that may help us investigate the issue.
Enforcement and Penalties
Violations of this anti-spam policy may result in:
- Immediate suspension or termination of services
- Removal of content from our systems
- Reporting to relevant authorities
- Legal action to recover damages and costs
- Blacklisting from future services
Third-Party Compliance
Customers are responsible for ensuring that any third-party services they use in conjunction with our products also comply with applicable anti-spam laws and regulations.
Legal Compliance
This policy is designed to ensure compliance with relevant anti-spam legislation, including but not limited to:
- CAN-SPAM Act (United States)
- Anti-Spam Act (Canada)
- Spam Act (Australia)
- GDPR (European Union)
- Other applicable local and international laws
Contact Information
For questions about this anti-spam policy or to report violations, please contact:
Email: support@prixgig.com
Policy Updates
This anti-spam policy may be updated from time to time to reflect changes in our practices or applicable laws. We will post any updates on this page and update the effective date accordingly.