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Cancellation and Refund Policy

Last updated: May 19, 2025

Refunds for Hard Goods

If you have purchased a "hard good" (for example, a book or other tangible product) from PRIXGIG LLC & PRIXGIG PTY LTD, you may receive a limited refund if you comply with the following conditions:

  • You must request a refund in writing by contacting support within thirty (30) days of your purchase.
  • Your request for a refund must include the order number and the reason for the request.
  • The item must be returned in its original packaging and condition to the address specified by our support team.
  • The return shipment must be postmarked within thirty (30) days of the original purchase date.
  • You are responsible for all return shipping costs.

PRIXGIG LLC & PRIXGIG PTY LTD reserves the right to deny a refund if the item is not returned in its original condition or if the request is made outside the specified time frame.

Digital products and services are non-refundable unless otherwise stated in a specific agreement or offer.

Automatic Enrollment and Payment, and Cancellation

If you purchase a subscription to PRIXGIG LLC & PRIXGIG PTY LTD software or services over the Website, you acknowledge and agree that PRIXGIG LLC & PRIXGIG PTY LTD is authorized to charge you the applicable fees on a recurring basis until you cancel your subscription.

You may cancel your subscription at any time by contacting our support team or through your account dashboard. Cancellation will be effective at the end of your current billing period.

Subscription Terms and Automatic Payment

By enrolling in a subscription service, you authorize PRIXGIG LLC & PRIXGIG PTY LTD to automatically charge your designated payment method on a recurring basis. This authorization will remain in effect until you cancel your subscription.

If any charge is not successfully processed due to expiration, insufficient funds, or otherwise, you remain responsible for any amounts not remitted to PRIXGIG LLC & PRIXGIG PTY LTD.

Cancellation Process

To cancel your subscription or request a refund, please contact our support team:

Email: support@prixgig.com

Billing Disputes

If you believe you have been charged in error, please contact our support team immediately. We will investigate all billing disputes promptly and fairly.

Changes to This Policy

PRIXGIG LLC & PRIXGIG PTY LTD reserves the right to modify this refund policy at any time. Any changes will be posted on this page with an updated effective date.