← Back to Home

Protection of Personal Information Policy

Last updated: May 19, 2025

Policy Statement

This policy outlines how PRIXGIG LLC & PRIXGIG PTY LTD collects, uses, stores, and protects personal information. It applies to all staff, contractors, service providers, and any third party acting on behalf of the company.

PRIXGIG LLC & PRIXGIG PTY LTD is committed to safeguarding the privacy of clients, employees, and stakeholders. We take reasonable and appropriate steps to protect personal information in compliance with applicable U.S. privacy laws and industry standards.

All persons handling data on behalf of the company are expected to adhere to this policy and support ongoing protection efforts.

1. Introduction

The right to privacy is a fundamental principle. While we operate under U.S. law, we recognize the broader importance of data protection, transparency, and responsible data practices.

In delivering AI-powered services, strategy, software, and digital content, PRIXGIG LLC & PRIXGIG PTY LTD collects and processes personal information from clients, partners, vendors, contractors, and users. This information is handled with care, stored securely, and only processed for legitimate business purposes.

2. Scope

This policy applies to:

  • All business units of PRIXGIG LLC & PRIXGIG PTY LTD
  • All staff, vendors, contractors, and any individuals handling personal data on behalf of the company
  • All clients, subscribers, partners, and site users who share personal information with us

PRIXGIG LLC & PRIXGIG PTY LTD is considered the data controller for information collected directly through its systems, forms, software, platforms, and service engagements. In select instances, we may also serve as a data processor acting on behalf of client instructions.

The principles in this policy apply regardless of the format or location of the personal information collected (online or offline, U.S. or international).

3. Definitions

The following terms are used in line with the Protection of Personal Information Act 4 of 2013 ("POPIA"):

3.1 Personal Information

Any information that can be used to identify a person, including but not limited to:

  • Name, contact details, ID numbers, location data
  • Email addresses, phone numbers, physical addresses
  • Employment, medical, financial, or educational records
  • Opinions, preferences, or confidential correspondence

3.2 Data Subject

The natural or juristic person (individual or company) to whom the personal information relates.

3.3 Responsible Party

PRIXGIG LLC & PRIXGIG PTY LTD, as the entity determining the purpose and means for processing personal information.

3.4 Processing

Any operation or activity involving personal information, including collecting, recording, organizing, storing, updating, using, distributing, or deleting such data.

4. Policy Purpose

This policy exists to protect PRIXGIG LLC & PRIXGIG PTY LTD from the legal, operational, and reputational risks associated with mishandling personal information. The purpose is to:

  • Ensure compliance with the Protection of Personal Information Act (POPIA) in South Africa.
  • Promote responsible data governance across all business units and international operations.
  • Create internal processes that respect the privacy rights of data subjects, including clients, employees, and contractors.

6. Rights of Data Subjects

PRIXGIG LLC & PRIXGIG PTY LTD is committed to respecting and enforcing the rights of data subjects under the Protection of Personal Information Act (POPIA). Where applicable, we will ensure the following rights are upheld:

6.1 The Right to Access Personal Information

Data subjects have the right to know whether we hold their personal information and, if so, to request access to it. Upon request, we will provide confirmation of the information held and the purpose for which it is processed.

6.2 The Right to Have Personal Information Corrected or Deleted

Data subjects may request correction or deletion of their personal information if it is inaccurate, irrelevant, excessive, outdated, incomplete, or obtained unlawfully—or if the company is no longer authorized to retain it.

6.3 The Right to Object to Processing

A data subject has the right to object—on reasonable grounds—to the processing of their personal information. If such an objection is raised, we will evaluate it in the context of legal and contractual obligations and may cease processing if justified.

6.4 The Right to Object to Direct Marketing

Data subjects have the right to object to their personal information being used for direct marketing purposes. Once a data subject has opted out, PRIXGIG LLC & PRIXGIG PTY LTD will stop sending marketing communication.

7. General Guiding Principles

All employees, contractors, and third parties acting on behalf of PRIXGIG LLC & PRIXGIG PTY LTD are expected to follow these core principles when processing personal information. These principles are aligned with POPIA and support a culture of compliance and trust.

7.1 Accountability

The company accepts full responsibility for ensuring that personal information is processed in compliance with POPIA. Each individual involved in data handling is expected to adhere to this policy, and disciplinary or contractual consequences may apply for negligence or willful non-compliance.

7.2 Processing Limitation

We will only process personal information:

  • In a lawful, fair, and minimal way;
  • For clearly defined and legitimate purposes;
  • When relevant to the stated objective of the data collection.

7.7 Security Safeguards

We implement reasonable technical and organizational security measures to protect personal information from:

  • Loss or destruction;
  • Unauthorized access, use, modification, or disclosure.

Security controls are reviewed regularly, and more stringent measures are applied to sensitive personal information.

10. Contact Information

For any questions about this policy or to exercise your rights as a data subject, please contact our Information Officer:

Email: support@prixgig.com

11. Policy Review

This policy will be reviewed annually or when significant changes occur to relevant legislation, business operations, or data processing activities. Updates will be published on our website and communicated to employees and relevant stakeholders.

Last updated: May 19, 2025